Skip to content

Privacy Policy

This placeholder describes, in general terms, how Iconic Freeze intends to handle personal information collected through this website and shop. It is not yet a finalised policy.

Draft. This text is a placeholder pending legal review and is not a binding policy.

Last updated: Draft — pending review

What we collect

Account details you provide (name, email, and — if you place an order — a delivery address and phone number).

Order history and communications with our team.

Basic technical data (such as your IP address and browser type) used to keep the site secure and working.

How we use it

To process and deliver your orders and provide customer support.

To send transactional messages (order confirmations, delivery updates, password resets).

To send marketing messages only where you have opted in, with an unsubscribe link in every message.

Sharing

Order data is shared with our internal operations system and with delivery partners strictly to fulfil your order.

We do not sell personal information.

Your choices

You can access or update your account details when signed in.

You can request deletion of your account and associated personal data by contacting us; some records may be retained where required for accounting or legal reasons.

Retention

We keep personal data only as long as needed for the purposes above or as required by law. A written retention schedule accompanies the final policy.

Contact

Questions about privacy can be sent through the contact form.